Redding’s Plumbing, Heating & Air Conditioning

Redding's has a large and long-standing review base that reveals a genuinely mixed picture. On the positive side, field technicians — particularly named individuals like Kyle, Mike, Eric, and Josh — are repeatedly praised for punctuality, technical skill, thoroughness, and honest assessments that avoid unnecessary upselling. However, a persistent and recurring theme across multiple decades of ... Read more

Redding's has a large and long-standing review base that reveals a genuinely mixed picture. On the positive side, field technicians — particularly named individuals like Kyle, Mike, Eric, and Josh — are repeatedly praised for punctuality, technical skill, thoroughness, and honest assessments that avoid unnecessary upselling. However, a persistent and recurring theme across multiple decades of reviews is that office and management staff can be rude, unresponsive, or dismissive, which significantly drags down the professionalism score. Pricing is a notable weakness: multiple reviewers across different years cite surprise charges for travel time, billing for more hours than worked, and quotes that felt excessive or were not transparent upfront — though a smaller number of reviewers found pricing fair or competitive. Project completion is moderate; while many jobs are finished well, there are credible accounts of incomplete work, abandoned follow-up, permit delays, and unresolved callbacks that represent a meaningful pattern. Experience scores highest, as the technical competence of field staff is consistently acknowledged even by reviewers who were otherwise dissatisfied. Read less