Plumbing Drain and Tile Master

Stephen/Steve receives consistently strong marks across all four dimensions, with the vast majority of reviewers praising his responsiveness, punctuality, communication, and technical skill. Pricing is frequently cited as fair and transparent, with multiple reviewers noting he explained costs upfront and stayed within quoted ranges. Project completion is generally strong, with jobs described as fi... Read more

Stephen/Steve receives consistently strong marks across all four dimensions, with the vast majority of reviewers praising his responsiveness, punctuality, communication, and technical skill. Pricing is frequently cited as fair and transparent, with multiple reviewers noting he explained costs upfront and stayed within quoted ranges. Project completion is generally strong, with jobs described as finished efficiently and thoroughly, including going beyond the original scope when necessary. However, one detailed 2-star review from 2022 significantly tempers the scores: it describes hostile, threatening behavior over a payment dispute, a failure to identify a rotted pipe before walls were patched and painted, and a charge for work not agreed upon in advance — all of which directly impact professionalism and project completion scores. This single review carries meaningful weight because it is highly specific, credible, and describes serious conduct issues that contrast sharply with the otherwise positive pattern. Read less