J&M Plumbing & Drain Cleaning

J&M Plumbing exhibits a stark bifurcation in performance: strong technical skill and professionalism in routine service calls (water heater replacement, drain cleaning, leak repair) contrasts sharply with severe project completion failures on larger jobs. Two detailed 2012 reviews document months-long delays, non-responsiveness, and incomplete work on kitchen/bathroom projects, while multiple 2016... Read more

J&M Plumbing exhibits a stark bifurcation in performance: strong technical skill and professionalism in routine service calls (water heater replacement, drain cleaning, leak repair) contrasts sharply with severe project completion failures on larger jobs. Two detailed 2012 reviews document months-long delays, non-responsiveness, and incomplete work on kitchen/bathroom projects, while multiple 2016–2017 reviews praise quick response times and courteous service on smaller jobs. Most critically, two 2020 reviews allege fraudulent sewer inspection practices (misidentifying pipe material, fabricating repair needs, overcharging), which if accurate represent serious ethical violations. The company's pricing is inconsistent—some reviews cite fair/competitive rates while others report overcharging and hidden cost increases. Read less