Bob Hoegler Plumbing

Pricing is the dominant and most damaging theme across this review set, with 15 of 17 reviews explicitly mentioning excessive, opaque, or exploitative charges — including multiple accounts of targeting elderly or vulnerable customers with inflated bills and no itemized invoices. Professionalism scores are dragged down significantly by repeated reports of deceptive behavior, such as placing promo... Read more

Pricing is the dominant and most damaging theme across this review set, with 15 of 17 reviews explicitly mentioning excessive, opaque, or exploitative charges — including multiple accounts of targeting elderly or vulnerable customers with inflated bills and no itemized invoices. Professionalism scores are dragged down significantly by repeated reports of deceptive behavior, such as placing promotional stickers on appliances he was not hired to service, attempting to upsell unnecessary replacements, and refusing to provide written estimates or itemized bills. Project completion scores are moderate, as several reviewers acknowledge the work was technically finished, but the context of overcharging and manipulation undermines the value of that completion. Experience and workmanship receive some genuine praise from long-term customers, but these positive signals are outnumbered and outweighed by the volume and specificity of negative reports. The overall picture is of a technically capable plumber whose business practices — particularly around pricing transparency and treatment of vulnerable customers — are a serious and well-documented concern. Read less