Neil Slattery

Neil Slattery Plumbing receives strong marks for professionalism and technical experience across the majority of recent reviews, with technicians consistently described as knowledgeable, courteous, punctual, and communicative. Project completion is generally solid, with most jobs described as finished quickly and cleanly, though a highly detailed 1-star review from 2015 documents a serious case of... Read more

Neil Slattery Plumbing receives strong marks for professionalism and technical experience across the majority of recent reviews, with technicians consistently described as knowledgeable, courteous, punctual, and communicative. Project completion is generally solid, with most jobs described as finished quickly and cleanly, though a highly detailed 1-star review from 2015 documents a serious case of abandoned work, an uncapped water supply line causing flooding, and complete non-response from the owner — a significant red flag for that dimension. Pricing is the weakest dimension, with multiple credible negative reviews (2015, 2016, 2022) describing inflated estimates, charges far above competitors, and a pattern of price escalation mid-job, which meaningfully drags down the pricing score despite several positive mentions of fair value. The business appears to have improved in recent years (2025 reviews are overwhelmingly positive), but the historical record of pricing complaints and at least one serious project failure cannot be ignored. Overall, the WW Score reflects a contractor with genuine strengths in professionalism and skill, tempered by a documented history of pricing inconsistency and at least one severe service failure. Read less