Budget Rooter Plumbing Plus

Gary and Budget Rooter receive consistently strong praise for responsiveness, punctuality, and courteous communication across multiple reviews, supporting a solid professionalism score. Pricing is generally described as fair and reasonable, though one review documents a disputed coupon removal mid-job, and another describes a pattern of escalating charges without resolution, which tempers the pric... Read more

Gary and Budget Rooter receive consistently strong praise for responsiveness, punctuality, and courteous communication across multiple reviews, supporting a solid professionalism score. Pricing is generally described as fair and reasonable, though one review documents a disputed coupon removal mid-job, and another describes a pattern of escalating charges without resolution, which tempers the pricing score. Project completion is the most penalized dimension: one detailed 1-star review describes a failure to correctly diagnose and fix a leak across multiple visits, with charges not refunded despite a promise to do so — a significant red flag for follow-through. Experience scores moderately well given several reviews praising skillful and thorough work, but the misdiagnosis incident in the 1-star review meaningfully offsets the otherwise positive technical feedback. The majority of reviews are from 2013–2017, with only two from 2022, meaning recent performance data is limited. Read less