C&C Air Conditioning, Heating, and Plumbing

C&C Air receives overwhelmingly positive feedback on professionalism and technician demeanor, with dozens of reviews praising individual techs by name for being courteous, punctual, knowledgeable, and respectful of property. However, pricing is a significant weak point: multiple reviewers across different years describe charges they considered excessive or opaque, including $800 for a capacitor, $... Read more

C&C Air receives overwhelmingly positive feedback on professionalism and technician demeanor, with dozens of reviews praising individual techs by name for being courteous, punctual, knowledgeable, and respectful of property. However, pricing is a significant weak point: multiple reviewers across different years describe charges they considered excessive or opaque, including $800 for a capacitor, $400+ for a basic valve, and concerns about inflated Costco-affiliated quotes. Project completion is mixed — the majority of jobs are described as completed thoroughly and on time, but there are notable failures including a water heater installed incorrectly and left unresolved for months, a boiler permit that took 14 months to finalize, a no-show appointment, and a case where a tech caused additional damage and left without resolution. Experience scores well overall given the volume of positive technical feedback, but is tempered by several reviews citing undertrained technicians, misdiagnoses, and a case where a tech spent billable time on hold with the manufacturer. The WW Score reflects a company with strong frontline technician quality but meaningful systemic issues in pricing transparency, accountability, and follow-through on complex or disputed jobs. Read less