AFCO Heating & Air Conditioning

Frank and AFCO receive consistently strong marks for professionalism across nearly all reviews, with multiple customers highlighting punctuality, politeness, neatness, and clear communication. Project completion scores are also high, as Frank is repeatedly described as diagnosing and fully resolving issues, including returning on a Sunday to finish a job. Experience scores are solid, with reviewer... Read more

Frank and AFCO receive consistently strong marks for professionalism across nearly all reviews, with multiple customers highlighting punctuality, politeness, neatness, and clear communication. Project completion scores are also high, as Frank is repeatedly described as diagnosing and fully resolving issues, including returning on a Sunday to finish a job. Experience scores are solid, with reviewers praising his technical knowledge across plumbing, heating, and HVAC work. However, pricing is the most significant drag on the overall score: one detailed 1-star review credibly alleges that a part costing $135–$150 at supply houses was billed at $390, a serious overcharge allegation that cannot be ignored and substantially lowers the pricing dimension. The remaining reviews that mention price describe it as fair or competitive, creating a mixed but concerning picture on transparency. Read less