Overview of Company Customer Sentiment Analysis in May
This contractor has a deeply mixed and largely negative review profile across all four dimensions. Two of the three reviews describe serious workmanship failures including loose connections, improper gas lines not up to code, and unauthorized cutting of structural beams — dragging the experience score down significantly. Project completion is a major concern, with one reviewer explicitly stating... Read more
This contractor has a deeply mixed and largely negative review profile across all four dimensions. Two of the three reviews describe serious workmanship failures including loose connections, improper gas lines not up to code, and unauthorized cutting of structural beams — dragging the experience score down significantly. Project completion is a major concern, with one reviewer explicitly stating the owner ignored calls and left work unfinished for over five months. Professionalism scores are similarly low, with two reviewers describing the owner as dismissive, unresponsive, and complaint-prone, though one positive review does highlight two specific plumbers as professional and respectful. Pricing received only one mention, describing charges as astronomical with pushback on reasonable requests, warranting a low and limited-confidence score. Read less