Rivers Plumbing

Rivers Plumbing has a deeply mixed record across the reviews that contain usable content. Professionalism is the most-mentioned dimension and is significantly dragged down by multiple explicit complaints of rudeness, impatience, and unwelcoming attitude — including one reviewer left without heat in winter and another who described a dismissive hang-up during a quote request. Positive professiona... Read more

Rivers Plumbing has a deeply mixed record across the reviews that contain usable content. Professionalism is the most-mentioned dimension and is significantly dragged down by multiple explicit complaints of rudeness, impatience, and unwelcoming attitude — including one reviewer left without heat in winter and another who described a dismissive hang-up during a quote request. Positive professionalism mentions do exist and are genuine, but the negative ones are specific and credible. Pricing is a serious concern: one reviewer explicitly described being charged nearly $400/hr for labor, attempted overcharging of $1,200 before negotiating down to $900, and warned others to get written estimates — this review appears twice (likely a duplicate), but the complaint is substantive. Project completion and experience scores are more favorable, with several reviewers noting jobs were finished thoroughly, cleanups were performed, and technical problems were resolved. However, the large volume of blank or near-blank 5-star reviews severely undermines confidence in the overall picture. Read less