Find Nearby Plumbers In Paterson, New Jersey

Grossman Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 38 mentions highlighting punctuality, responsiveness, communication, and courteous behavior—even going above and beyond with free consultations and follow-up calls. Project completion is strong with 35 mentions confirming jobs finished completely, on-time delivery, and honored callbacks, including warranty work on prior installations. Pricing receives 20 explicit mentions emphasizing fair quotes, transparency, no hidden charges, and competitive rates. Experience is validated through 28 mentions of skilled workmanship, technical knowledge, problem-solving ability, and code compliance. The company's family-owned structure (Dave and Matt) and consistent quality across diverse job types (water heaters, pipes, heating systems, renovations) reinforce trustworthiness.

• All 45 reviews are 5-star ratings with only one 2-star exception (2020-11-08), creating a heavily skewed distribution that warrants caution
• Review from 2020-11-08 (2-star) is the sole negative and involves lack of callback—this is a legitimate data point but represents only 2.2% of reviews
• Most reviews (39 of 45) are older than 3 years; only 6 reviews are from 2023 or 2022, limiting recency assessment
• Several reviews contain enthusiastic language and superlatives ('best', 'amazing', 'unbelievable') but are supported by specific details (response times, pricing comparisons, technical explanations), reducing fake review concern
• No evidence of repetitive phrasing or identical language patterns across reviews—each review contains unique details and personal context

This WW Score of 93.8 is highly reliable given the large sample size (45 reviews), consistent positive feedback across all dimensions with HIGH confidence levels, and specific, detailed evidence supporting each claim; however, the extreme skew toward 5-star ratings and age of most reviews (pre-2022) suggest caution when applying this score to current service expectations—recent performance data is limited to 6 reviews.

This plumbing contractor demonstrates consistently strong performance across all four dimensions. Professionalism is exceptionally high, with all seven reviews explicitly praising punctuality, responsiveness, politeness, and communication. Pricing is fair and transparent, with multiple customers noting reasonable quotes and cost-saving suggestions. Project completion is reliable, with customers reporting jobs finished on time and callbacks honored (notably, one customer received two free return visits until a complex wall-mounted toilet was properly fixed). Technical skill and workmanship quality are evident across diverse job types, from emergency heat repairs to fixture installations. The contractor's willingness to stand behind work and solve problems thoroughly reinforces strong experience credentials.

• All seven reviews are 5-star or 4-star ratings with no negative feedback; this uniformity is notable but not necessarily indicative of fake reviews given the specific, detailed praise and varied job types mentioned
• Four of seven reviews are older than 5 years (2014–2015), which limits recency; only one review is from the past 12 months (2019–2020 range). Recent performance data is limited
• Named individuals (Jimmy, Tim, Timothy J. Walker) appear across multiple reviews, adding credibility and specificity rather than suggesting generic praise

This WW Score of 89.3 is highly reliable based on consistent, detailed positive feedback across all dimensions with strong mention counts; however, the age of most reviews (5+ years old) and lack of recent data mean current performance should be verified with more recent customer references.

Green Apple Plumbing & Heating demonstrates strong performance across all dimensions. Professionalism is consistently praised with explicit mentions of punctuality, responsiveness (including emergency weekend service), courteous demeanor, and reliability. Project completion is evidenced by multiple accounts of jobs finished promptly and correctly, including complex diagnostic work. Pricing is described as fair and reasonable relative to quality, though fewer reviews explicitly address this dimension. Technical expertise is well-documented through successful problem-solving and superior workmanship compared to competitors. However, most reviews date from 2015–2020, with limited recent data.

• Review recency concern: 6 of 7 reviews are older than 4 years (2015–2020). Only 1 review from 2020. No reviews from 2021 onward. Current performance cannot be verified.
• All reviews are 5-star ratings with no negative feedback. While not necessarily fake, the absence of any critical or mixed reviews is atypical and limits ability to assess weaknesses.
• Limited sample size (7 reviews) reduces statistical robustness, though data quality is high.

This score is reliable for historical performance but should be treated with caution regarding current service quality due to review age; recommend seeking recent customer references before engaging.

Mainstream Plumbing, operated by Steven Silvestri, demonstrates exceptional performance across all measured dimensions. Professionalism is a standout strength with 72 mentions emphasizing punctuality, responsiveness, communication, and courteous demeanor. Project completion is consistently reliable with 68 mentions confirming jobs finished completely, on-time delivery, and follow-through on callbacks. Technical expertise is well-documented across 55 mentions highlighting diagnostic skill, quality workmanship, and problem-solving ability. Pricing receives solid marks (82.0) from 18 mentions, though fewer reviews explicitly address cost transparency compared to other dimensions. Two negative 1-star reviews from 2020 citing pricing transparency concerns and communication friction represent the only material criticism in the dataset, but are substantially outweighed by 87 positive reviews spanning 12+ years.

• Two identical negative reviews from July 2020 (same text, different dates 2 days apart) suggest possible duplicate submission rather than independent feedback
• Three reviews contain only 'unknown' or minimal text ('.' and 'N/A') with 5-star ratings, reducing data quality for those entries
• One review from 2014 contains only '.' with 1-star rating, unclear intent
• Approximately 60% of reviews are from past 12 months (2024-2025), with strong historical consistency back to 2012, indicating sustained quality over extended period
• No evidence of fake review patterns detected; reviews contain specific details, varied language, and authentic customer scenarios across different job types and timeframes

This WW Score of 88.2 is highly reliable, based on 89 usable reviews with strong consensus across all dimensions and robust mention counts (18-72 per dimension). The contractor demonstrates consistent excellence over 12+ years with only two isolated negative incidents in 2020, both related to pricing communication rather than work quality. The score should be trusted as a strong indicator of expected performance.

Intact Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (91/100) driven by consistent praise for punctuality, responsiveness, courtesy, and communication. Project completion scores 84/100 based on 28 mentions of timely work, same-day service, and thorough follow-through, though one significant failure (Feb 2025 emergency leak with no-show) tempers this score. Pricing is fairly valued at 85/100 across 11 mentions emphasizing fair rates and no upselling. Experience scores 89/100 with 18 mentions of skilled workmanship and problem-solving. The WW Score of 88.2 reflects a reliable, professional contractor with strong execution, though the recent critical failure warrants monitoring.

• One critical negative review (Feb 9, 2025): Emergency leak, promised Monday callback, no-show, no response to follow-up communications, resulted in carpet damage. This is a significant reliability failure that contradicts the otherwise consistent pattern of responsiveness.
• Three reviews contain no text (May 10, Apr 10, Feb 9, Mar 11) - rated 5.0 or 4.0 but provide no substantive data. These are counted in total but contribute minimal evidence.
• Recency skew: 38 of 50 reviews (76%) are from 2025 (past 6 months), with only 12 reviews from 2019-2023. Recent reviews are overwhelmingly positive, but the Feb 2025 failure suggests potential recent operational stress.
• One review references 'Impact Plumbing' (Feb 9, 2025 negative review) while company is 'Intact Plumbing' - likely same company with name confusion by reviewer, but noted.
• Repetitive positive language across many reviews (e.g., 'professional,' 'friendly,' 'fair price,' 'highly recommend') is typical for plumbing reviews and not necessarily indicative of fake reviews, but combined with high volume of 5-star ratings (45 of 50 = 90%) suggests possible review curation or selection bias.

This score is reliable with HIGH overall confidence due to substantial mention counts across all dimensions and recent review recency, but the single critical project completion failure in Feb 2025 introduces material uncertainty about current operational consistency and should be monitored closely for pattern emergence.

Absolute Precision Plumbing earns a strong WW Score driven by an exceptionally large and consistent body of reviews praising David's professionalism, punctuality, communication, and courteous demeanor across dozens of jobs spanning multiple years. Pricing is rated favorably by a substantial number of reviewers who specifically note fair quotes, transparent pricing, and no hidden charges, though one reviewer flagged a $195 charge for a 15-minute job as slightly steep. Project completion scores well overall, with reviewers consistently noting jobs finished on time, clean worksites, and follow-through — however, one credible 1-star review from 2024 describes a toilet installation from 2023 that failed within 16 months and was independently assessed by another plumber as poorly installed, which meaningfully suppresses this dimension's score. Experience scores highly based on numerous specific, detailed accounts of skilled diagnostics, quality materials, and problem-solving in complex situations including hidden leaks, code violations, and specialized Navien/tankless systems. The single verified workmanship failure is a meaningful data point that prevents a top-tier score in project completion despite the otherwise strong record.

• ONE VERIFIED WORKMANSHIP FAILURE: A 1-star review dated 2024-06-09 describes a toilet installed in January 2023 that failed within 16 months, with a follow-up assessment by a second plumber confirming poor installation — wax seal not sealing properly and toilet not secured adequately. This is a credible, specific, and independently corroborated complaint that has been weighted accordingly in the project_completion score.
• THREE BLANK REVIEWS: Three reviews contain no text (dates: 2024-06-09, 2023-06-10, 2022-06-10) and were excluded from dimension scoring. These blank 5-star entries are a minor concern and may represent incomplete submissions or platform artifacts.
• RECENCY NOTE: The majority of reviews are from 2018–2022, with a smaller cluster from 2023–2025. The most recent reviews (2025) remain consistently positive. The workmanship failure review is from mid-2024 and relates to a 2023 job, making it recent and relevant.
• POTENTIAL VOLUME SKEW: The review set is large and overwhelmingly positive (approximately 98% 5-star), which is statistically unusual. However, the reviews contain sufficient specificity, named technicians, described job types, and varied writing styles to suggest they are largely genuine. No coordinated fake review pattern was detected, though the near-perfect rating warrants mild caution.

This WW Score is based on a large, high-confidence dataset of 80+ usable reviews spanning 7 years, and is considered highly reliable — though prospective customers should note the one independently verified workmanship failure and apply appropriate due diligence for larger or more complex jobs.