First Class Plumbing & Heating

First Class Plumbing shows strong technical skill and experience (85/100), with multiple reviews praising workmanship quality and problem-solving ability. Pricing is fair and transparent (82.5/100), with customers noting competitive rates and willingness to work with payment plans. However, professionalism is significantly undermined by one severe incident involving owner profanity toward customer... Read more

First Class Plumbing shows strong technical skill and experience (85/100), with multiple reviews praising workmanship quality and problem-solving ability. Pricing is fair and transparent (82.5/100), with customers noting competitive rates and willingness to work with payment plans. However, professionalism is significantly undermined by one severe incident involving owner profanity toward customers and a critical failure case where incomplete work caused $1,230 in additional damage. Project completion is inconsistent, with excellent follow-through in most cases but a catastrophic failure in the 2024 toilet repair. The 2024 negative review is recent and detailed, contrasting sharply with older positive reviews, suggesting potential service quality decline or inconsistency. Read less