Overview of Company Customer Sentiment Analysis in May
This contractor has an overwhelmingly negative review record across all four scored dimensions. Seven of eight reviews are 1-star, with repeated accounts of abandoned work, ignored phone calls, and refusal to return to fix their own mistakes. Multiple reviewers explicitly describe poor workmanship — including units attached with tape, missing screws, incorrect wiring, and improperly pitched AC i... Read more
This contractor has an overwhelmingly negative review record across all four scored dimensions. Seven of eight reviews are 1-star, with repeated accounts of abandoned work, ignored phone calls, and refusal to return to fix their own mistakes. Multiple reviewers explicitly describe poor workmanship — including units attached with tape, missing screws, incorrect wiring, and improperly pitched AC installations — indicating severely deficient technical skill. Pricing complaints are serious and consistent, with allegations of gross overcharging, a $825 charge for an unfixed loose wire, and a $3,500 quote for a job another company resolved in 10 minutes for free. The single 5-star review is vague, generic, and lacks any specific detail, making it a low-credibility outlier against the overwhelming pattern of negative, detailed complaints. Read less