1st Choice Plumbing Heating and Air Conditioning

First Choice Plumbing earns strong marks across all four dimensions, with professionalism being the most frequently cited quality — dozens of reviewers specifically praised punctuality, responsiveness, communication, and courteous technicians by name. Project completion scores are solid, with many reviews confirming jobs were finished same-day or quickly, including complex installs like boilers,... Read more

First Choice Plumbing earns strong marks across all four dimensions, with professionalism being the most frequently cited quality — dozens of reviewers specifically praised punctuality, responsiveness, communication, and courteous technicians by name. Project completion scores are solid, with many reviews confirming jobs were finished same-day or quickly, including complex installs like boilers, mini-splits, and gas conversions, though one review (2017) describes three rescheduled appointments and a no-show, which meaningfully weighs down this dimension. Experience scores well based on numerous accounts of skilled diagnostics, honest assessments, and technically sound repairs, with one notable negative review alleging an unqualified technician and another describing a suspicious 36-minute toilet repair billed at $600. Pricing is the weakest dimension: while many reviewers call prices fair or reasonable, three negative reviews explicitly cite overpricing, dishonesty, and a potentially fraudulent $600 charge plus suspicious sales tax — these cannot be ignored and pull the pricing score down considerably. The overall WW Score of 82.1 reflects a contractor with a genuinely strong track record tempered by a credible minority of serious complaints around billing transparency and scheduling reliability. Read less