Morin Plumbing & Heating

The reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is severely undermined by repeated failures to return calls, including during active service emergencies, and dismissive responses to customers. Project completion is a major concern, with two detailed reviews describing work that was left unresolved, required multiple return visits, and in one case wa... Read more

The reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is severely undermined by repeated failures to return calls, including during active service emergencies, and dismissive responses to customers. Project completion is a major concern, with two detailed reviews describing work that was left unresolved, required multiple return visits, and in one case was ultimately fixed by the customer themselves through independent research. The one experience-related positive is a brief, undetailed 5-star review from 2013, which is far outweighed by two substantive accounts of technical incompetence involving high-efficiency systems and boiler diagnostics. Pricing concerns arise from a customer who paid over $2,700 for a botched installation, and another who suspects unnecessary parts were replaced to inflate charges. Read less