Maltese Pool and Spa

Maltese Pools demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically weak, with 15 reviews documenting rude staff, non-responsive communication, ignored phone calls, and unprofessional behavior. Project completion is severely compromised, with 13 reviews reporting incomplete work, abandoned projects, failure to honor callbacks, and work that r... Read more

Maltese Pools demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically weak, with 15 reviews documenting rude staff, non-responsive communication, ignored phone calls, and unprofessional behavior. Project completion is severely compromised, with 13 reviews reporting incomplete work, abandoned projects, failure to honor callbacks, and work that required expensive corrections by other contractors. Pricing concerns appear in 6 reviews, with customers reporting overcharges, hidden fees, and perceived scams targeting inexperienced pool owners. Experience shows mixed signals: while 3 positive reviews praise knowledgeable staff and quality service, 4 negative reviews document poor workmanship, improper installations, and technical failures. The overwhelming majority of reviews (17 of 21) are negative, with only 4 positive reviews, indicating systemic operational and cultural problems. Read less