Overview of Company Customer Sentiment Analysis in May
This contractor has a deeply mixed and largely concerning review profile. Professionalism is a significant weak point, with multiple reviews citing rudeness, unresponsiveness, and failure to follow through on promises — including never sending a receipt and ignoring a customer with an unresolved warranty issue for months. Pricing is the most damaging dimension, with two explicit reviews alleging... Read more
This contractor has a deeply mixed and largely concerning review profile. Professionalism is a significant weak point, with multiple reviews citing rudeness, unresponsiveness, and failure to follow through on promises — including never sending a receipt and ignoring a customer with an unresolved warranty issue for months. Pricing is the most damaging dimension, with two explicit reviews alleging overcharging and one serious allegation of a grossly inflated estimate ($5,500–$7,500) for work that another contractor completed for $195, suggesting potential upselling or dishonesty. Project completion is also poor, with at least two reviews describing unresolved work, broken property never repaired, and a persistent leak left unfixed despite repeated follow-up. The few positive reviews are brief and lack specific detail, which limits their ability to offset the detailed negative accounts. Read less