Aladdin Plumbing & Mechanical

This contractor's review profile is overwhelmingly negative across all four dimensions, with the vast majority of reviews describing serious misconduct. Pricing is the single most damaging dimension: dozens of reviewers describe wildly inflated quotes, charges for work not performed, bait-and-switch advertised pricing, and fees that were multiples of what competing plumbers charged for identical j... Read more

This contractor's review profile is overwhelmingly negative across all four dimensions, with the vast majority of reviews describing serious misconduct. Pricing is the single most damaging dimension: dozens of reviewers describe wildly inflated quotes, charges for work not performed, bait-and-switch advertised pricing, and fees that were multiples of what competing plumbers charged for identical jobs. Professionalism is nearly as poor, with repeated accounts of extreme tardiness or no-shows, dismissive and rude technicians, failure to return calls, and broken promises. Project completion is severely undermined by accounts of unfinished work, recurring failures shortly after service, technicians leaving mid-job, and refusal to honor warranties or callbacks. Experience scores are low due to multiple accounts of misdiagnosis, use of incorrect or used parts, work that failed within days, and technicians admitting they did not know how to fix the problem they were called for. The handful of positive reviews (approximately 6 out of 34) describe responsive, competent service but are vastly outnumbered and span a wide date range, preventing them from meaningfully offsetting the pattern of complaints. Read less