Robert Sessa Plumbing

Robert Sessa receives strong praise across professionalism, pricing, and technical skill from the majority of reviewers, with recurring themes of punctuality, honest communication, and fair pricing. His experience as a Master Plumber is highlighted multiple times, including a notable review describing precise diagnostic work that avoided unnecessary wall damage. However, two significant negative r... Read more

Robert Sessa receives strong praise across professionalism, pricing, and technical skill from the majority of reviewers, with recurring themes of punctuality, honest communication, and fair pricing. His experience as a Master Plumber is highlighted multiple times, including a notable review describing precise diagnostic work that avoided unnecessary wall damage. However, two significant negative reviews meaningfully drag down the scores: one describes a boiler installation that was not up to code and not filed with the city, causing serious regulatory consequences, and another describes a frustrating experience with the answering service's data-collection policy that prevented the customer from even booking a job. The incomplete job situation in the boiler review — where Sessa was contacted for follow-up and never called back — is a serious project completion concern. The majority of reviews are older than 12 months, with most dating from 2013–2021, which limits confidence in how well these scores reflect current performance. Read less