Paramus Plumbing & Mechanical

Paramus Plumbing has a deeply polarized review history. A large volume of older reviews (2013–2018) paint Brett as a highly skilled, honest, responsive, and fairly priced plumber who routinely went above and beyond — including late-night emergency calls and transparent diagnostics. However, a consistent and serious pattern of negative reviews spanning 2017 through 2024 reveals a recurring fail... Read more

Paramus Plumbing has a deeply polarized review history. A large volume of older reviews (2013–2018) paint Brett as a highly skilled, honest, responsive, and fairly priced plumber who routinely went above and beyond — including late-night emergency calls and transparent diagnostics. However, a consistent and serious pattern of negative reviews spanning 2017 through 2024 reveals a recurring failure in communication and follow-through: missed appointments, unreturned calls for weeks or months, unresolved warranty work, and at least one case of a gas leak resulting from shoddy installation. The project completion score is significantly dragged down by multiple reviews describing abandoned or incomplete work, failed guarantees, and one instance of a heating system that did not function through an entire winter. Pricing scores are mixed, with many praising fair rates but at least two reviews citing overcharging or astronomical estimates. The most recent reviews (2021–2024) skew heavily negative, suggesting a meaningful decline in service quality over time. Read less