John Heyrich

Heyrich Plumbing shows strong technical competence and project completion capability, with consistent praise for quality workmanship and timely service delivery. However, professionalism is significantly undermined by multiple documented instances of rude, impatient, and dismissive phone behavior and customer interactions, particularly from management. Pricing is generally perceived as fair and re... Read more

Heyrich Plumbing shows strong technical competence and project completion capability, with consistent praise for quality workmanship and timely service delivery. However, professionalism is significantly undermined by multiple documented instances of rude, impatient, and dismissive phone behavior and customer interactions, particularly from management. Pricing is generally perceived as fair and reasonable, though some customers report significant overages from estimates. The company demonstrates reliability and skill but suffers from serious interpersonal and communication issues that create a stark contrast between field technicians (often praised) and office/management personnel (frequently criticized). Read less