Carmine P. Aumenta & Sons Plumbing and Heating

Aumenta Plumbing receives strong praise across a large volume of reviews for responsiveness, technical skill, and completing jobs thoroughly — often same-day or next-day. However, a meaningful and recurring pattern of negative reviews spanning multiple years raises serious concerns: multiple customers independently describe the owner (Carmine Sr.) as rude, prone to hanging up on customers, no-sh... Read more

Aumenta Plumbing receives strong praise across a large volume of reviews for responsiveness, technical skill, and completing jobs thoroughly — often same-day or next-day. However, a meaningful and recurring pattern of negative reviews spanning multiple years raises serious concerns: multiple customers independently describe the owner (Carmine Sr.) as rude, prone to hanging up on customers, no-showing appointments, and refusing to honor warranty callbacks. Pricing is a genuine split issue — many customers praise fair or reasonable pricing, while a notable minority describe overcharging, undisclosed consultation fees, and post-Hurricane Sandy price gouging. Project completion scores are tempered by several credible accounts of work that failed shortly after completion with no remedy offered. The score reflects a business with genuine technical capability and loyal long-term customers, offset by a documented pattern of customer service failures and pricing inconsistency. Read less