MyGuy Plumbing & Drain

MyGuy Plumbing earns strong marks for professionalism, with the overwhelming majority of reviewers praising courteous, punctual, and communicative technicians across a large and consistent review base spanning several years. Project completion scores are also high, with most reviewers reporting jobs finished thoroughly, on time, and with proper cleanup — including complex multi-day jobs and emer... Read more

MyGuy Plumbing earns strong marks for professionalism, with the overwhelming majority of reviewers praising courteous, punctual, and communicative technicians across a large and consistent review base spanning several years. Project completion scores are also high, with most reviewers reporting jobs finished thoroughly, on time, and with proper cleanup — including complex multi-day jobs and emergency situations. Experience scores are similarly strong, with numerous reviewers specifically calling out technical knowledge, problem-solving ability, and quality workmanship. However, pricing is a significant and recurring concern: multiple reviewers across different years explicitly describe charges as excessive, opaque, or disproportionate to the work performed (e.g., $400+ for a 10-minute drain unclog, $500 for a 20-minute faucet swap, $700 for under-2-hour hose bib replacement), and there are complaints about high-pressure upselling of membership plans and lack of upfront phone quotes — this materially drags the pricing dimension down and suppresses the overall WW Score. There are also two serious negative reviews alleging shoddy workmanship, warranty non-compliance, and predatory practices toward elderly customers, which introduce a meaningful quality-control flag despite being a minority of total reviews. Read less