Mr. Rooter Plumbing of Central New Jersey

Mr. Rooter of Central NJ presents a deeply split profile across its review history. Individual technicians — particularly TJ, Marvin, Erich, Jesse, Jack, and Vinnie — are repeatedly praised for professionalism, communication, and technical skill, which elevates the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: dozens of reviewers ac... Read more

Mr. Rooter of Central NJ presents a deeply split profile across its review history. Individual technicians — particularly TJ, Marvin, Erich, Jesse, Jack, and Vinnie — are repeatedly praised for professionalism, communication, and technical skill, which elevates the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: dozens of reviewers across multiple years describe charges they consider grossly excessive, hidden fees, a $65–$75 upfront dispatch charge, and a pattern of quoting low then revealing high prices on arrival — driving the pricing score to a very low 28. Project completion is mixed: many jobs are resolved efficiently, but a significant number of reviews describe incomplete work, failed inspections, broken pipes caused by technicians, abandoned jobs, and no-shows or severe scheduling failures. The recency split is notable — reviews from 2025 and late 2024 skew heavily positive, while reviews from 2013–2022 contain the most serious complaints about fraud, overcharging, and workmanship failures. Read less