Frank Alvarez & Sons Plumbing & Heating

Frank Alvarez & Sons demonstrates strong overall performance across all dimensions, with particular strength in project completion (87) and professionalism (88). The company excels at responsiveness, follow-through, and technical expertise, as evidenced by multiple reviews praising same-day responses, thorough explanations, and knowledgeable staff. However, pricing emerges as a notable weakness (7... Read more

Frank Alvarez & Sons demonstrates strong overall performance across all dimensions, with particular strength in project completion (87) and professionalism (88). The company excels at responsiveness, follow-through, and technical expertise, as evidenced by multiple reviews praising same-day responses, thorough explanations, and knowledgeable staff. However, pricing emerges as a notable weakness (72), with three reviews explicitly citing high costs—including one customer reporting a $1,000 overcharge compared to competing bids and another noting doubled pricing for drain cleaning. One older negative review (2021) flagged poor communication/non-responsiveness, which slightly tempers the professionalism score. Despite pricing concerns, the majority of reviews (9 of 11) are highly positive and recent (2023-2024), indicating consistent service quality. Read less