Drain Care Pros

This contractor exhibits a stark polarization in customer experience. Positive reviews (4 five-star ratings from 2021) consistently praise professionalism, punctuality, fair pricing, and quality workmanship. However, five recent negative reviews (2022–2024) reveal serious systemic issues: unprofessional communication, missed appointments, unresponsiveness, argumentative ownership, and aggressive... Read more

This contractor exhibits a stark polarization in customer experience. Positive reviews (4 five-star ratings from 2021) consistently praise professionalism, punctuality, fair pricing, and quality workmanship. However, five recent negative reviews (2022–2024) reveal serious systemic issues: unprofessional communication, missed appointments, unresponsiveness, argumentative ownership, and aggressive billing practices including padding invoices and charging late fees. The owner's documented dismissal of customers from warranty programs and refusal to accept criticism suggest cultural problems. The recency and consistency of negative feedback (all within past 2 years) indicate deterioration rather than isolated incidents. While technical skill appears intact, professionalism and pricing integrity have collapsed. Read less