A Sewer Genie

Joe and Sewer Genie receive genuinely mixed feedback across all dimensions. Professionalism is bolstered by multiple mentions of prompt response, same-day service, and courteous demeanor, but is significantly dragged down by one detailed account of high-pressure sales tactics and a cash-only policy that left a customer feeling deceived. Pricing is the weakest dimension: while two reviewers praised... Read more

Joe and Sewer Genie receive genuinely mixed feedback across all dimensions. Professionalism is bolstered by multiple mentions of prompt response, same-day service, and courteous demeanor, but is significantly dragged down by one detailed account of high-pressure sales tactics and a cash-only policy that left a customer feeling deceived. Pricing is the weakest dimension: while two reviewers praised fair or best-in-market pricing, one reviewer documented a part marked up from $60 to $385 with no transparency, which is a serious red flag that cannot be ignored. Project completion is middling — most jobs were finished on the day, but one reviewer noted a leaking discharge pipe within hours of a sump pump installation that was not promptly rectified, raising concerns about follow-through quality. Experience scores moderately well given multiple mentions of knowledgeability and effective problem-solving, but the installation defect in the sump pump job tempers confidence in consistent workmanship. Read less