Robert A Brydon Plumbing & Heating

This contractor's review record is deeply polarized, with serious professionalism failures dragging the overall score down significantly. Multiple reviews from 2022 describe a worker entering homes without notice, using profanities, yelling at customers, and nearly engaging in physical confrontations — conduct that is disqualifying for any professional service. Project completion is also damaged... Read more

This contractor's review record is deeply polarized, with serious professionalism failures dragging the overall score down significantly. Multiple reviews from 2022 describe a worker entering homes without notice, using profanities, yelling at customers, and nearly engaging in physical confrontations — conduct that is disqualifying for any professional service. Project completion is also damaged by a documented case of a plumber leaving a job unfinished, billing for it anyway, and responding to the customer's complaint with threats and profanity. Positive reviews, mostly from 2005–2020, praise reliability, cleanliness, fair pricing, and long-term customer satisfaction, but these are substantially outweighed by the severity and recency of the negative incidents. The most recent reviews (2022) are the most alarming and must be weighted heavily. Read less