Pipe Fitters Plumbing Heating & Cooling

Pipe Fitters presents a deeply mixed picture across all dimensions. Professionalism is severely undermined by two serious incidents: a no-show across two scheduled appointments with no communication, and an owner arriving two hours late on a rescheduled visit — though positive reviews do praise friendly staff and same-day responsiveness. Project completion is similarly split, with one review des... Read more

Pipe Fitters presents a deeply mixed picture across all dimensions. Professionalism is severely undermined by two serious incidents: a no-show across two scheduled appointments with no communication, and an owner arriving two hours late on a rescheduled visit — though positive reviews do praise friendly staff and same-day responsiveness. Project completion is similarly split, with one review describing work that actively worsened the customer's situation (acid poured into a leaking drain without consent), another describing missed appointments entirely, and others praising efficient follow-through including a callback to fix a leaking pipe. Pricing received limited but generally positive mentions, with two reviewers noting reasonable and fair quotes. Experience scores moderately, with praise for problem-solving in emergencies offset by a technically poor decision to use sulfuric acid on an unknown leak. The overall score reflects genuine inconsistency rather than a reliably good or bad contractor. Read less