Palmer Plumbing & Heating Supply

This is a plumbing supply store rather than a contractor, so Project Completion is not applicable and returns no data. Professionalism is the most contested dimension: three reviews praise the owner as helpful, personable, and attentive, while two detailed negative reviews describe serious customer service failures including long wait times, being ignored in favor of later-arriving customers, and ... Read more

This is a plumbing supply store rather than a contractor, so Project Completion is not applicable and returns no data. Professionalism is the most contested dimension: three reviews praise the owner as helpful, personable, and attentive, while two detailed negative reviews describe serious customer service failures including long wait times, being ignored in favor of later-arriving customers, and one account of an aggressive, profanity-filled confrontation with the owner that included physical intimidation. These negative accounts are specific, detailed, and credible, pulling the professionalism score down significantly. Pricing receives a mixed signal — one reviewer calls prices reasonable, while another explicitly states prices were 40% above trade price and describes a contentious return dispute over a low-quality part. Technical knowledge and inventory depth are consistently praised across multiple reviews, supporting a moderately strong experience score, though this reflects product knowledge rather than installation workmanship. Read less