AAA-Able  Plumbing and Drain-Cleaning

This single review paints a deeply negative picture across all four scored dimensions. On professionalism, the contractor failed to return a customer call while an active sewage backup was ongoing — a serious lapse in communication and customer care. On pricing, the customer was charged $675 for a job a subsequent plumber completed for $275, representing a significant and documented overcharge. ... Read more

This single review paints a deeply negative picture across all four scored dimensions. On professionalism, the contractor failed to return a customer call while an active sewage backup was ongoing — a serious lapse in communication and customer care. On pricing, the customer was charged $675 for a job a subsequent plumber completed for $275, representing a significant and documented overcharge. On project completion, the sewer line backed up again within three weeks of the original service, and no warranty or follow-up was honored despite industry norms suggesting a 30-day guarantee is standard for this type of work. On experience, the failure to adequately clear tree root infiltration on the first visit raises legitimate questions about the quality of the workmanship performed. Read less