Overview of Company Customer Sentiment Analysis in May
Both reviews describe serious failures across nearly every dimension. Professionalism is critically low: the contractor stopped returning calls, was described as 'extremely unprofessional,' and repeatedly failed to show up with only last-minute notice. Project completion is near zero in both cases — work was abandoned after large deposits were collected, with one reviewer forced to terminate the... Read more
Both reviews describe serious failures across nearly every dimension. Professionalism is critically low: the contractor stopped returning calls, was described as 'extremely unprofessional,' and repeatedly failed to show up with only last-minute notice. Project completion is near zero in both cases — work was abandoned after large deposits were collected, with one reviewer forced to terminate the agreement and hire replacement contractors after more than three months of delays. Pricing received a marginally higher score only because one reviewer noted prior jobs were 'priced reasonably,' but the pattern of taking large prepayments and then failing to perform severely undermines any pricing fairness. Experience received a limited positive signal from one reviewer who noted two prior jobs were done with 'good quality,' but this is heavily outweighed by the subsequent failures described. Read less