Waterworks Plumbing & Heating Services

This contractor shows severe inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Pricing emerges as a critical weakness, with explicit evidence of bait-and-switch tactics ($500 quoted vs. $1,500 charged) and potential insurance fraud schemes. Project completion is compromised by documented delays, incomplete initial work, and unprofessiona... Read more

This contractor shows severe inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Pricing emerges as a critical weakness, with explicit evidence of bait-and-switch tactics ($500 quoted vs. $1,500 charged) and potential insurance fraud schemes. Project completion is compromised by documented delays, incomplete initial work, and unprofessional conduct during service. While some customers praise professionalism and technical skill (Rob, RJ, Amos), other reviews describe dismissive behavior, blame-shifting, and disrespect toward female customers. The company's reliance on warranty referrals may mask underlying operational and ethical issues. Read less