M.R. Neel Plumbing & Heating

Mr. Neel's service demonstrates strong professionalism with responsive communication and courteous staff, supported by five explicit mentions across multiple reviews. Pricing is perceived as fair and competitive, though only three reviews address cost directly. Project completion shows solid execution with fast turnaround times, but one critical 2024 review documents a catastrophic failure where t... Read more

Mr. Neel's service demonstrates strong professionalism with responsive communication and courteous staff, supported by five explicit mentions across multiple reviews. Pricing is perceived as fair and competitive, though only three reviews address cost directly. Project completion shows solid execution with fast turnaround times, but one critical 2024 review documents a catastrophic failure where the technician broke a water pipe and lacked diagnostic competence, significantly lowering this dimension's score. Experience is evidenced by knowledgeable crews and successful past work, but the recent incompetence incident raises concerns about consistency. Read less