Allied Experts Heating & Air Conditioning

Allied Experts presents a deeply split profile: individual technicians and sales consultants (Nick, John Martin, Chris Fasano, Denzel, Matthew Lombardi, Taek, Eric, Fernando, and others) are frequently praised for being professional, knowledgeable, courteous, and thorough, which elevates the professionalism and experience scores. However, these positives are severely undermined by a large and cons... Read more

Allied Experts presents a deeply split profile: individual technicians and sales consultants (Nick, John Martin, Chris Fasano, Denzel, Matthew Lombardi, Taek, Eric, Fernando, and others) are frequently praised for being professional, knowledgeable, courteous, and thorough, which elevates the professionalism and experience scores. However, these positives are severely undermined by a large and consistent body of negative reviews spanning over a decade that document chronic post-installation failures, including refrigerant leaks, faulty water heater installs, repeated no-shows, and systems that never worked correctly. Project completion is the most damaged dimension, with numerous reviewers describing abandoned warranty work, missed appointments without notice, unresolved issues lasting months, and a company that becomes largely unreachable once payment is received. Pricing received mixed signals: some customers praised the NJ Clean Energy Program financing as a good deal, while others felt deceived by the sales process or found the pricing opaque and inflated. The overall picture is a company with capable field staff but systemic failures in follow-through, warranty service, and customer communication. Read less