P & A Sewer And Drain

The majority of reviews praise individual technicians — particularly Pasquale, Sal, Rob, Frank, and Jonathan — for being professional, knowledgeable, and efficient, which drives solid scores across all four dimensions. However, several serious negative reviews significantly temper the overall score: one reviewer alleges $15,000 was taken for substandard sewer work requiring a second contractor... Read more

The majority of reviews praise individual technicians — particularly Pasquale, Sal, Rob, Frank, and Jonathan — for being professional, knowledgeable, and efficient, which drives solid scores across all four dimensions. However, several serious negative reviews significantly temper the overall score: one reviewer alleges $15,000 was taken for substandard sewer work requiring a second contractor to fix; another details a no-show with no follow-up communication; a third accuses the owner (Pasquale) of dishonest pricing — quoting a 2-man, 2-day job that was completed solo in 4 hours at a cost the reviewer estimates was inflated by over $1,800; and a fourth flags that the contractor is not licensed or bonded and was not forthcoming about this. Pricing confidence is dragged down by two credible, detailed accounts of overcharging and a separate 'a little pricey' comment, offsetting the positive fair-pricing mentions. Project completion is similarly penalized by the abandoned callback complaint and the allegation of a half-completed $15,000 sewer job. The large number of blank 5-star reviews (17 reviews with no text) raises a fake review flag that further reduces confidence in the raw positive signal. Read less