J Caiazzo Plumbing & Heating

Caiazzo shows mixed performance across dimensions with significant concerns in pricing and technical competence. Professionalism and project completion receive moderate scores driven by positive feedback on friendliness and job completion, but undermined by serious complaints about unprofessional conduct (unauthorized work, aggressive collection tactics) and poor technical judgment (frozen pipe mi... Read more

Caiazzo shows mixed performance across dimensions with significant concerns in pricing and technical competence. Professionalism and project completion receive moderate scores driven by positive feedback on friendliness and job completion, but undermined by serious complaints about unprofessional conduct (unauthorized work, aggressive collection tactics) and poor technical judgment (frozen pipe mishandling). Pricing emerges as a critical weakness, with two reviews explicitly citing overcharging and unfair billing practices. The company's age profile (reviews from 2012–2017) limits recency insights, but patterns suggest systemic issues with work authorization and cost transparency. Read less