Storsberg Plumbing & Heating

Strosberg Plumbing shows significant inconsistency across reviews spanning 2015–2021. Technical skill and workmanship (particularly Kevin's expertise) are consistently praised, yielding a strong experience score of 82. However, professionalism is severely undermined by repeated complaints about office staff (Nancy and Cathy) being dismissive, arrogant, and unresponsive—issues that appear in 3 ... Read more

Strosberg Plumbing shows significant inconsistency across reviews spanning 2015–2021. Technical skill and workmanship (particularly Kevin's expertise) are consistently praised, yielding a strong experience score of 82. However, professionalism is severely undermined by repeated complaints about office staff (Nancy and Cathy) being dismissive, arrogant, and unresponsive—issues that appear in 3 of 5 reviews. Project completion is compromised by scheduling failures, lack of follow-up communication, and unresolved service issues requiring multiple callbacks. Pricing concerns emerge in 2 reviews citing high diagnostic fees, nickel-and-diming, and estimates described as expensive. The company appears to deliver quality technical work but fails consistently in customer service, communication, and operational follow-through. Read less