Reaction Plumbing & Heating

Gary and Reaction Plumbing receive strong praise across multiple reviews for punctuality, professionalism, and technical skill, including diagnosing issues a prior plumber missed and designing a boiler system with future maintenance in mind. Pricing is mentioned favorably in three reviews, with customers noting fair and reasonable charges without unnecessary upsells. However, one 1-star review exp... Read more

Gary and Reaction Plumbing receive strong praise across multiple reviews for punctuality, professionalism, and technical skill, including diagnosing issues a prior plumber missed and designing a boiler system with future maintenance in mind. Pricing is mentioned favorably in three reviews, with customers noting fair and reasonable charges without unnecessary upsells. However, one 1-star review explicitly describes a failure to return a call after promising to do so and an unprofessional phone manner, which meaningfully impacts the professionalism score. Project completion is generally positive, with jobs described as fully resolved, though the callback failure in the negative review represents a real follow-through lapse. The review base is small and spans nearly a decade, limiting overall confidence. Read less