Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a deeply concerning picture of this contractor across all dimensions. Professionalism is severely undermined by the owner swearing at a customer and hanging up, as well as a request to make a check out personally to avoid tax reporting. Pricing transparency is a major issue, with one customer blindsided by a $900+ bill after a $150 walkthrough... Read more
Both available reviews are strongly negative and paint a deeply concerning picture of this contractor across all dimensions. Professionalism is severely undermined by the owner swearing at a customer and hanging up, as well as a request to make a check out personally to avoid tax reporting. Pricing transparency is a major issue, with one customer blindsided by a $900+ bill after a $150 walkthrough with no estimate provided. Project completion is critically poor — a pump installed in 2018 was found to be manufactured in 1979 (suggesting a used or fraudulent part was installed), and a toilet installation resulted in a leak requiring the homeowner to purchase and install a replacement themselves. Workmanship quality is called into serious question by the installation of a decades-old pump passed off as new, and a faulty toilet installation. Read less