Burgess Plumbing & Heating

Burgess Plumbing and Heating, led by Mark, receives consistently strong praise across all four scored dimensions. Professionalism is the standout dimension, with nearly every reviewer explicitly noting responsiveness, courtesy, punctuality, and communication — including a notable instance where Mark proactively referred a customer to a faster provider during an emergency. Project completion is a... Read more

Burgess Plumbing and Heating, led by Mark, receives consistently strong praise across all four scored dimensions. Professionalism is the standout dimension, with nearly every reviewer explicitly noting responsiveness, courtesy, punctuality, and communication — including a notable instance where Mark proactively referred a customer to a faster provider during an emergency. Project completion is also well-supported, with multiple reviewers confirming jobs were finished on time, to a high standard, and even earning praise from a town inspector. Pricing is mentioned positively in three reviews, with one reviewer citing a quote that came in 25% below a competitor and matched the final invoice exactly, suggesting transparency and fairness. Experience and workmanship quality are affirmed across six reviews, covering water heater installs, boiler replacements, and full plumbing and heating system overhauls. Read less