Amherst Plumbing & Heating

The majority of reviews paint a strongly positive picture of Alex and Amherst Plumbing & Heating, with consistent praise for same-day responsiveness, professionalism, and quality of work across five recent reviews. Pricing was noted as reasonable by one reviewer, and one reviewer even received a no-charge visit for a minor adjustment, suggesting fair and transparent pricing practices. However, one... Read more

The majority of reviews paint a strongly positive picture of Alex and Amherst Plumbing & Heating, with consistent praise for same-day responsiveness, professionalism, and quality of work across five recent reviews. Pricing was noted as reasonable by one reviewer, and one reviewer even received a no-charge visit for a minor adjustment, suggesting fair and transparent pricing practices. However, one negative review from 2011 raises meaningful concerns: the reviewer described poor communication, repeated scheduling failures, and a refusal to perform a repair in favor of pushing a more expensive installation. This review meaningfully tempers scores across all dimensions, particularly professionalism and project completion. The negative review is significantly older than the rest, which reduces but does not eliminate its relevance. Read less