A.L.I. Plumbing Services

This contractor's review profile is sharply divided between strong early praise and serious complaints. Professionalism is the most-mentioned dimension and is significantly dragged down by two explicit accounts of no-shows, ignored messages, and in one case the contractor blocking a customer's number — these are severe professionalism failures that offset the positive reviews. Project completion... Read more

This contractor's review profile is sharply divided between strong early praise and serious complaints. Professionalism is the most-mentioned dimension and is significantly dragged down by two explicit accounts of no-shows, ignored messages, and in one case the contractor blocking a customer's number — these are severe professionalism failures that offset the positive reviews. Project completion is similarly damaged by one review describing faulty installation work (unclamped hoses, unsealed pipes, a drain that failed after 7 months) and a complete failure to respond to an emergency callback, alongside another review where the contractor never showed up at all. Experience scores moderately positively based on reviews praising Keith's technical knowledge and problem-solving in complex plumbing scenarios, but the botched kitchen sink installation undermines confidence. Pricing data is very limited — only two reviews touch on it, both positively, so that score carries low confidence and limited weight. Read less