Mr. Rooter Plumbing of Greater New Hampshire

Mr. Rooter receives consistently strong marks for individual technician professionalism, friendliness, and responsiveness — many reviewers highlight specific plumbers by name and praise their attitude, communication, and technical competence. However, pricing is the single most damaging dimension in this dataset: a large number of reviewers across multiple years explicitly describe costs as exce... Read more

Mr. Rooter receives consistently strong marks for individual technician professionalism, friendliness, and responsiveness — many reviewers highlight specific plumbers by name and praise their attitude, communication, and technical competence. However, pricing is the single most damaging dimension in this dataset: a large number of reviewers across multiple years explicitly describe costs as excessive, opaque, or deceptive, with several noting they were quoted two to four times what competitors charged for identical work. Project completion is generally solid — most jobs are finished and technicians follow through — but there are notable failures including a no-show, a pipe that broke immediately after repair with no emergency response, an unresolved leak after three wall holes were cut, and a drain that was not warrantied even 24 hours after service. Experience scores are moderately positive, with many reviewers praising technical knowledge and problem-solving, though a few incidents of poor workmanship and one technician breaking a pipe during a consultation drag the score down. Read less