LHR Plumbing and Heating

LHR demonstrates significant inconsistency across all dimensions. While some reviews praise professional demeanor and quality work, multiple recent reviews document serious failures in project completion (unresolved issues, abandoned work, faulty installations) and pricing transparency (excessive charges, refusal to refund failed diagnostics). The company's responsiveness and communication are und... Read more

LHR demonstrates significant inconsistency across all dimensions. While some reviews praise professional demeanor and quality work, multiple recent reviews document serious failures in project completion (unresolved issues, abandoned work, faulty installations) and pricing transparency (excessive charges, refusal to refund failed diagnostics). The company's responsiveness and communication are undermined by documented instances of non-callback and unresolved complaints spanning months. Positive reviews are older (2020-2021) while negative reviews are more recent (2020-2024), suggesting potential service degradation. The pattern of incomplete problem-solving and poor follow-through on commitments is particularly concerning. Read less