Hot & Cold Plumbing & Heating

Eric Watson's performance is highly polarized across reviews, with a stark divide between older positive reviews (2016–2019) and recent negative experiences (2020–2021). While his technical expertise and skill remain consistently praised across all reviews, his professionalism and project completion have deteriorated significantly. The most recent review documents serious failures: incomplete ... Read more

Eric Watson's performance is highly polarized across reviews, with a stark divide between older positive reviews (2016–2019) and recent negative experiences (2020–2021). While his technical expertise and skill remain consistently praised across all reviews, his professionalism and project completion have deteriorated significantly. The most recent review documents serious failures: incomplete work (improper toilet installation), unresponsive communication, contract manipulation with handwritten warranty disclaimers, and refusal to honor verbal commitments. Earlier reviews highlight punctuality, responsiveness, and fair pricing, but these qualities are directly contradicted in recent feedback. The WW Score reflects this mixed but declining pattern, weighted heavily by the severity of the 2021 incident involving poor workmanship, abandonment, and contractual bad faith. Read less