Henniker Sewer & Drain

Hiniker Sewer and Drain shows significant inconsistency across reviews. One highly positive review (2021) praises professionalism and thoroughness, but two older reviews (2019, 2017) document serious failures in communication, pricing transparency, and customer service. The 2019 review details repeated callback failures and owner defensiveness over minor word choice. The 2017 review describes a 20... Read more

Hiniker Sewer and Drain shows significant inconsistency across reviews. One highly positive review (2021) praises professionalism and thoroughness, but two older reviews (2019, 2017) document serious failures in communication, pricing transparency, and customer service. The 2019 review details repeated callback failures and owner defensiveness over minor word choice. The 2017 review describes a 20% cost overrun without approval, aggressive collection tactics, and dismissive owner behavior. These patterns suggest systemic issues with communication, pricing practices, and professional conduct that substantially undermine the single positive endorsement. Read less