Christenson Plumbing & Heating

This contractor demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 22 reviews. However, significant pricing concerns emerge from 7 reviews citing charges substantially above market rates ($1,000 vs. $300 quoted, $6,500 for well pump vs. $3,000 market rate, $7,000+ overcharges). Project completion shows mixed results: while many job... Read more

This contractor demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 22 reviews. However, significant pricing concerns emerge from 7 reviews citing charges substantially above market rates ($1,000 vs. $300 quoted, $6,500 for well pump vs. $3,000 market rate, $7,000+ overcharges). Project completion shows mixed results: while many jobs are completed successfully, several reviews document incomplete fixes requiring multiple callbacks and additional charges for the same problem. Technical experience is generally solid with knowledgeable staff, but quality control issues appear in older reviews involving poor workmanship (cracked shower units, uninsulated pipes, improperly vented sinks, defective water heaters). The WW Score reflects strong interpersonal skills undermined by pricing practices and occasional quality/follow-through failures. Read less