Brady Plumbing & HVAC

The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is the most documented issue, with a rude manager, a combative receptionist who hung up on a customer, a no-show on a confirmed appointment, and a contract clause allegedly prohibiting negative reviews — a potential violation of the Consumer Review Fairness Act. Pricing concerns are si... Read more

The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is the most documented issue, with a rude manager, a combative receptionist who hung up on a customer, a no-show on a confirmed appointment, and a contract clause allegedly prohibiting negative reviews — a potential violation of the Consumer Review Fairness Act. Pricing concerns are significant, with one customer charged $400 for an inconclusive diagnosis with no repair performed. Project completion is poor, as work was not completed in at least one documented case, and a confirmed appointment was missed entirely. The one review that is positive (Review 2) provides no specific detail about actual service received and reads as an endorsement of the business's reputation rather than a firsthand account of work performed, reducing its evidentiary value. Read less