3 Brothers Mechanical

3 Brothers Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by a recurring and well-documented pattern of no-shows, missed appointments, and failure to return calls or messages — this complaint appears across multiple reviews spanning 2016 through 2024, suggesting it is a persistent structural problem rather than isolated incide... Read more

3 Brothers Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by a recurring and well-documented pattern of no-shows, missed appointments, and failure to return calls or messages — this complaint appears across multiple reviews spanning 2016 through 2024, suggesting it is a persistent structural problem rather than isolated incidents. When technicians do show up, many reviewers describe them as courteous, friendly, and professional in demeanor, which prevents the professionalism score from falling further. Pricing receives a below-average score due to at least two explicit complaints about unexpected or unjustified charges, though several other reviewers praised fair and reasonable pricing, creating a split signal. Project completion is the weakest dimension: a substantial number of reviews describe jobs that were delayed, required multiple return visits, or were left in a non-functional state for extended periods — most notably the split AC system that failed across two full seasons. Experience scores moderately well, as many reviewers who received completed work praised the technical knowledge and quality of workmanship, but this is offset by at least two reviews describing clear diagnostic failures and inability to resolve recurring technical issues. Read less